Resume of Tom Mentzer

Objective
	Network administration, installing and implementing applications over servers and clients.
Capabilities
Hardware Software Operating Systems Network Systems Printers	Dell, Gateway, Packard Bell, Compaq, Acer, IBM, Intel, 3Com, Palm (III, V, VII), Western Digital, Iomega and clones. Experienced and knowledgeable in all forms of hardware necessary to build, service, maintain, upgrade and operate these machines. Also very experienced with major computer peripherals such as scanners, webcams, fax/modems, network cards, printers, CD-R and media devices. MS-Office 97, MS-Office 2000, Goldmine 4.0, MS-Works, MS-Internet Explorer 5.01, MS-Outlook Express, VeriSign Digital IDs, Netscape Navigator, MS-NetMeeting 3.0, CuCme 4.0, MS-Instant Messenger 2.0, ICQ 99a, MS-Front Page Express, Winzip 7.0, Mcafee Antivirus, Inoculate IT, Adobe Acrobat Reader 4.0, Zatafax 6.0, WS-FTP LE 5.06, Adaptec 4.3, PC-Anywhere 32, Ghost, Proxi-web 2.01, DPweb DX 2.0, Peachtree for Dos ver 11 and other third party shareware and proprietary software. MS-Dos 6.22, MS-Windows 3.x, MS-Windows for Workgroups, MS-Windows 95, MS-Windows 95 version B, MS-Windows 98, MS-Windows 98 second edition, MS-Windows NT 4.0 Workstation and MS-Windows NT 4.0 Server service pack 5. MS-Windows NT Workstation, MS-Windows NT Server, MS-Dos Client, Windows 95/98 Networking and training in MS-Internet Information Server 4.0, TCP/IP in MS environment. Hewlett-Packard, Epson, NEC, Canon, and Intel print stations. Experience with dot matrix, bubble-jet, and Laser printers.
Experience
	2000 Imagination Technology Solutions, Inc. Ocala, FL Entry Level Technician On call, remote or in-house administration of networks up to 50 clients. Maintaining, updating and backing up implemented software, hardware assembly and hardware RMA’s for clients. Product research for new technology’s to be implemented to the clients. Desktop support for end user, trouble shooting technical issues and correcting problems.
	1998-2000 First Class Limousine Service, Inc. Ocala, FL Technological Adviser Advisor on hardware and software purchases. Maintaining and updating implemented software, including MS-Windows 98 upgrade to second edition, MS-Windows 3.1 upgrade to MS-Windows 98, internet security updates, backups, Y2k driver patches and internet connection software updates. Maintaining and updating Packard Bell hardware; including bios, video, CD-ROM, modem, memory, and other related drivers and components. Desktop support for end user, trouble shooting and correcting problems.
	1998 Enmark Worldwide, Inc. Fort Myers, FL Technological Adviser Advisor on hardware and software purchase. Maintaining, updating and backing up implemented software on Compaq, HP and Iomega . Upgrading from MS-Windows 95 B to MS-Windows 98. Light web page designing for advertising, posting pages over the internet, placing location in search engines, and configuring dial-up internet connection software. Desktop support for end user, trouble shooting and correcting problems.


Education
	1999 Florida Gulf Coast University Fort Myers, FL MCSE track in progress Networking Essentials Administering Microsoft Windows NT 4.0 Microsoft Windows NT 4.0 Core Technologies Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0 Microsoft Windows NT 4.0 Enterprise Technologies Building a Web Server using IIS 4.0 Course instructed by MCT for six months of hands on experience with network of up to 8 servers or workstations. Use and setup of 10Base2, 10Base5, and 10BaseT Ethernet or Token-ring over star bus topology. Use of Proxy and router tables. Remote administration and setup of gateway for Novell.
	1998 Florida Gulf Coast University Fort Myers, FL B.A. Degree in progress Business Administration, Computer Science and Information
	1997 Valencia Community College Orlando, FL A.A. Degree
Interests
	Computers, networks, boating, carpentry, mechanics, golfing, scuba diving and travel. I am a hard worker that will not quit until the problem is solved. Enjoy working with groups of people and building friendships with them.
MCP Certifications
	Networking Essentials Implementing and Supporting Microsoft Windows NT Workstation 4.0 Implementing and Supporting Microsoft Windows NT Server 4.0