| Return to home page | H. Stephen Butterworth, US Citizen. |
SAP Certified ERP Consultant specializing in Customer Service (Service Management) EAM (Enterprise Asset Management) and Plant Maintenance.
Education and SAP Certifications:
Military Academy, UK.
SAP Houston, TX.
Certification examination.
Certified as an Independent Consultant in SAP PM and CS (SM) modules.
SAP Boston, MA
ASAP Course. Certified as an ASAP Consultant.
MAJOR COURSES
Accelerated SAP
PM100 SAP R3 Implementation Guide
PM030 SAP R3 Task Lists & Regular Maintenance
PM020 SAP R3 Processing Maintenance Tasks
PM010 R3 Plant Maintenance Master Data
SAP RM-INST (R2) Detailed Module Training
SAP RM-MAT (R2) Basics
SAP RK (R2) Basics
SAP Master Data Administrator (R2)
SAP User Profile Administrator (R2)
Over 17 Years SAP experience, positions progressing from Super-user to more than 14 years as an SAP Consultant in the USA.
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Supervisory and Trade Experience |
Over 20 years experience in the field of Maintenance, Manufacturing and Operations including:
10 Years Maintenance and Operations in an Oil and Gas Production environment. Managing Teams of Technicians and Operators, usually on remote Gas Producing Platforms. Activities included maintenance planning, corrective and preventive maintenance, routine and intervention operations.
2 Years Manufacturing: Gas Turbine generating sets and Desalination plant. Managing a team of Technicians in manufacturing and commissioning.
10 Years using Maintenance systems in U.K Aerospace applications. Maintenance Planning and managing 3 shifts of Technicians carrying out Maintenance, Repair and Overhauls (MRO) on operational aircraft.
Current Project
May 09
Sole CS Consultant on the Project.
Business Analysis of existing SAP implementation and design of CS module for Refining Business in Cleveland, OH.
Analysis of extending the client's use of SAP to include the CS Module for the business.
Design concept and submit proposal for business approval.
Jun 07 – Apr 09
SAP CS R3 Enterprise 4.70 and DIMP 4.71 Aerospace and Defense Industry Solution for Honeywell Aerospace.
Deployment of existing implementation to alternate locations and development of site specific solutions.
This is a return engagement for a previous client.
Highlights: Engineering Change Management (ECH). Variant Configuration for Task List operations.
Configuration Control Workbench. Project Systems integration. Product Structure Browser (PDM)
Maintenance Repair and Overhaul (MRO) and Planned Maintenance.
Mar 06 – Jun 07
Full Cycle implementation. SAP ECC 5.0 Configuration of CS Module for BancTec, Irving, Tx.
Change of design from a legacy 3.0f SM system to enable business maintenance of the system
instead of reliance on IT configuration to enable service solutions for new customer requirements.
Highlights: Service Organization design for Technician and escalation paging. LSMW.
Automated front end call entry screens without modification of SAP programs.
Mar 05 - Feb 06
Full Cycle implementation, ASAP Project for Honeywell Aerospace.
SAP CS R3 Enterprise 4.70 Aerospace and DIMP 4.71 Aerospace and Defense Industry Solution.
Configuration of CS Module for Maintenance Repair and Overhaul (MRO) processes.
Highlights: Modified Inspectors Workbench, Document Management, Rotables & Rental Pool management, Planned Maintenance and Contracts.
February 05
Analysis of SAP R3 Enterprise 4.70 CS Implementation for Fender Instruments, Scottsdale, AZ.
Business analysis, recommendations and scoping document. Interviewing applicants for CS consultant position.
June 04 - February 05
Remedial retrofit of SAP 4.6c for Medical Instrument Company in Bremen, Germany, with Headquarters in the USA.
This is a return engagement for a previous client.
Configuration of CS and SD Modules for Sale, Exchange and Repair processes.
Highlights: Automatic Task Determination with Service Window and Response Profiles,
Pricing Procedures using the condition technique, Reporting for Exchange Material tracking.
Data migration using Legacy System Migration Workbench (LSMW) and CATT.
November 03 – May 04
Full Cycle Implementation SAP Managed ASAP Project for an International Company (Maytag).
SAP CS/SM R3 Enterprise 4.70
Design of Service and Warranty Processing using Notifications, Sales Orders and Contracts.
Blueprint, Design and Configuration of SM Module. Data Transfer, Knowledge Transfer, Specifications for Development and BW (Business Warehouse) Reports.
Highlights: Automatic Account Determination for Warranties and Contracts.
Pricing procedures and Automatic Account Determination using condition techniques for Warranty and Billing of Consumers and Independent Service Providers.
Service Engineers jobs sheets and Scheduling Diary.
Multiple automated Warranty assignments.
August 03 - October 03
Project to implement SAP Service Management for Thermo Nicolet in Madison, WI.
Replacing legacy Service software package. Configuration of SM module and integration points.
Highlights: Variant configurator, Contracts and Billing Plans, Repair Returns Processing, Dynamic Item Processor, Automatic Task Determination with Service Window and Response Profiles, Pricing Agreements, Warranty and Contracts, Resource Related Billing, Automatic Account Determination, Pricing Procedures using the condition technique.
April 02 - June 03
Full cycle implementation of SAP 4.6c for divisions of the Cameron Corporation in Houston, TX.
Service Management: Field Service and Shop Repairs, Service and Rental Contracts, Warranties, Processing, Dynamic Item Processing, Pricing Procedures and Conditions.
SD design and configuration of Service Contracts and Billing for Equipment Service and Rental.
Worked directly with SAP Support Services in Germany to design and implement the solution for gaps in the SAP design for Advance Shipment issue to Service Orders from reservations.
Jan. 02 - March 02
Employer: Rapidigm Inc. Folsom, CA.
SAP PM and MM Implementation for Forest Pharmaceuticals, St. Louis, MO.
Scoping of the project, development of Project plan, Project Charter and Business Blueprint.
Integration with HR, FI/CO, AM, PP and configuration of PM and MM modules. Developed and demonstrated a Proof of Concept model to meet the business requirements.
Feb. 00 - December 01. SAP Certified Independent Consultant (SM/PM).
Projects and Implementations:
Assigned by The Baer Group contracting to SAP America as SAP Service Management (SM) Senior Consultant for the development of the Best Business Practices Service Provider Solution.
Client CDI Corporation. SAP Newtown Square, PA.
Design, documentation and delivery of the Business Blueprint in ASAP 4.6C for use as a Corporate Template for the enterprise
Service Management (SM) and Plant Maintenance (PM)Consultant assigned by QWEST CS contracting to a KPMG project.
Full cycle implementation of SAP 4.6C in the Americas for an international construction chemical company.
Consolidation of four merged chemical companies into one integrated technology platform.
Business design and configuration, consulting on Best Business Practices using methodology based on ASAP.
Writing specifications for Business Warehouse reports and validating BW data.
Responsible for the development of the solution to record and track company assets using semi-automated transactions and standard integration with SM and PM to minimize administration of master data.
SAP Service Management (SM) Consultant contracting to Comark. Bloomingdale IL, a company providing IT solutions and technology management services.
Assigned duties as Information Systems Business Analyst (ISBA-SM)
Assisted preparation of a proposal for gaining management approval for upgrade to existing SAP system from 3.1H to 4.6 including preparation and delivery of enhancements presentation, scoping documents, time estimates and financial opportunities.
Analysis of existing business processes in Service Management and preparation and delivery of a proposal for configuration and business process changes to streamline and improve existing functionality including positioning to take advantage of enhanced functionality in future upgrades.
Helpdesk support, administration of change request documents and problem solving.
Technical interviewing of prospective employees for permanent position of ISBA-SM.
Sept. 95 - December 99.
Senior SAP Consultant. Applied Integration Services Inc./Metamor/ PSINet. Milford, Ohio.
Projects and Implementations:
Service Management (SM) and Plant Maintenance (PM) Consultant for Bush Transportation Systems.
Full cycle implementation of the SM and PM modules (SAP version 4.5b) for a rental and leasing business.
Team member working on the joint development of AIS's Entigra leasing business solution with SAP.
Responsible for the development of the solution to record and track Asset Insurance which was not available in standard SAP functionality.
Designed the concept for automatically creating insurance "dunning" transmittals and worked with programmers to develop the finished product.
During the earlier stages of this project, outlined a scoping document for Kaneka Chemical Co. for integration of the SAP Plant Maintenance (PM) module with their existing SAP system (FI,CO, AM and MM modules)(Version 3.1h).
Consequently, on acceptance of the bid, provided technical support for the PM Consultant on-site during all stages of the project.
Plant Maintenance (PM) Consultant for Mobil Chemical Company, Petrochemicals Division.
Post implementation support.
Punchlist problem solving, reporting specifications and analysis.
First line user support using Telephone Hotline Response and Remedy Action Request system.
Provided additional assistance by writing ABAP code to standardize reports, add additional selection and output data and, using "hotspots", add drill down functionality in existing reports.
This not only saved time on the project, but also helped users to spend less time searching in reports trying to identify where they could use the drill down function.
Plant Maintenance Consultant to Mobil Chemical Company, Plastic Films Division for AIS Project.
System configuration and creation of prototype SAP R3 v 3.0E maintenance system.
Sub-contracting to Coopers and Lyebrand.
Full cycle implementation of SAP R3 v 2.2D - v 3.0C PM Module for Delmarva Power and Light, a major utility supplier in Delaware.
System configuration and creation of prototype SAP R3 v 2.2D maintenance system.
Conversion of prototype to SAP R3 v 2.2E / v 3.0B / v 3.0C.
Defining existing processes and outlining to-be elementary business processes.
Knowledge transfer, master data, notification and work order processing, maintenance planning and reporting and analysis.
Defining enhancements and interface requirements to take full advantage of SAP functionality available in current and projected releases.
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Jan 93 - August 95 |
Maintenance Planner and Support Services Specialist, Conoco UK Ltd., Rubislaw House, Rubislaw Drive, Aberdeen. UK. Viking Bravo, Offshore Gas Production Platform, Southern North Sea, U.K.
Implementation, analysis and support during change over from Hewlett Packard 3000 based Preventive Maintenance system to SAP R 2 Release 5.0b Planned Maintenance System.
Responsible for creation of training material, organizing and delivering training courses and ongoing field support in RM-MAT, RM-INST and RK modules for the Business Unit. (180 Users)
Evaluating ABAP reports and specifying criteria for report writers.
Analyzing business unit use of SAP to maximize efficiency and ensure uniformity.
Analysis and preparation of Preventive Maintenance Schedules.
Interrogating Cost Center data to ensure correct allocations and assist the Cost Center Manager with control and reallocations within the budget.
Planning Platform activities and liaison with various discipline Supervisors to ensure safe and efficient use of production facilities to meet a fluctuating nomination.
June 92 - Jan. 93
Trained as SAP Functional Specialist for Conoco UK Ltd.
Seconded to Anderson Consulting in London U.K. for system test and development of RM-INST. module, SAP R 2 Release 5.0B, for Conoco UK Ltd.
Customer acceptance testing. Analysis, Table Specification, Master Data Creation, Project progress tracking.