the studio of
Saul Carliner
content development
for the workplace

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Resource Websites that I Developed
(clicking on a link opens a new browser window)

Resources for Online Learning (includes tips and techniques for developing online learning, reflections and research on e-learning, and resources for the books Designing E-Learning and the upcoming Advanced Web-Based Training)

Models, Processes, and Techniques of Information Design (selected as a Site of the Week by eKnowledge Central

The Commerce of Content (resorces on business and management issues in workplace training and communication)

An Overview of Online Learning (cited on a variety of sites as one of the clearest sources of information about e-learning)

Eight Things That Training and Performance Improvement Professionals Must Know about Knowledge Management

Resources for Volunteer Leaders of Community Organizations (one of the few sites with resources intended for entry-level volunteer leaders on working boards)

Museums: A Different Kind of Learning Experience (an exploration of informal learning)

On information design

• Worksheet for preparing an information plan (students continue to use it years after taking a class from me)
• Style-o-Rama (a quick style reference)
• Design-o-Rama (a quick reference on using type, designing pages, and similar matters)
• Physical, cognitive, and affective: a three-part framework for information design
• An overview of information design models and processes.

On evaluation issues

• A model for evaluating the effectiveness and value of technical communication products
• Business objectives: a key tool for demonstrating the value of technical communication products

On career development for information designers

• Future travels of the infowrangler
• How online are you? A self-assessment

On the business and management of information design

• Business Models for Training and Performance Improvement Groups
• Build a business case for online learning projects (part of the American Society for Training and Development's roadmap to e-learning)
• A model for evaluating the effectiveness and value of technical communication products
• Overview of the technical communication industry