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Saul Carliner is an internationally known expert on e-learning, information design,
and technical communication with extensive industry experience.
As a consultant specializing in workplace learning and communication, Carliner
offers strategic planning for departments and smaller enterprises, strategic planning for technology, strategic planning for
projects, project evaluation, executive and management coaching, and facilitation.
He also teaches seminars on various issues in learning and communication to training and
communication staffs. Clients include AT&T, Chubb Insurance, Cossette Communications,
Georgia-Pacific, Georgia Tech, IBM, Microsoft Corporation, Montreal Holocaust Memorial Centre,
ST Microelectronics, UPS, Wachovia, and several Canadian and US government agencies.
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Saul is also an associate professor of education at Concordia University in Montreal
, where he teaches in the graduate program in educational technology and the adult education program.
His research interests include emerging forms of online communication and training for the
workplace; means of assessing the productivity, effectiveness, and business performance
of workplace content; informal learning in a variety of contexts, including museums;
the training of volunteer leaders of community organizations; and transferring research results to practice.
He has received research funding from the Social Sciences and Humanities Research Council, Canadian
Council on Learning, Hong Kong University Grants Council, and Society for Technical Communication.
Saul previously served on faculties of the University of Minnesota--Twin Cities, and
Bentley College in Waltham, Massachusetts, and
as visiting faculty at the City University of Hong Kong and the Pan
African Institute for Development in Buea, Cameroon.
An award-winning author, Saul's eight books include the recent E-Learning Handbook: Past
Promises, Present Challenges (with Patti Shank), Information and Document Design: Variety on the Research
(with J. Piet Verckens and Cathy de Waele), Advanced Web-Based Training Strategies:
Adapting Real World Strategies in Your Online Learning (written with Margaret Driscoll), An Overview of Online
Learning (second edition) (HRD Press), Training Design Basics (ASTD Press), Designing E-Learning
(ASTD Press), and (with Carol Barnum) Techniques for
Technical Communicators (Macmillan).
He is also the author of
nearly 100 additional articles that have appeared in
publications such as Training and Development, Learning Circuits, Technical Communication, Intercom,
Performance Improvement Quarterly, Home Computing, Performance Improvement, IEEE Transactions on Professional
Communication, Encyclopedia of Software Engineering , and the
Training and Development Yearbook. He serves on the editorial boards of
The Canadian Journal of Learning and Technology, IEEE Transactions
on Professional Communication, Information Design Design Journal, and
Performance Improvement Quarterly, as well as the Advisory Board
of the Technical Communication e-Server.
Carliner is a popular speaker, too, on workplace learning
and communication. He served as host for 5 Training Director's Forums and 2 Online Learning Asia
conferences, and keynoted conferences such as TRAINING, Online Learning,
Society for Technical Communication Annual Conference, American Society of Indexers, and E-Learn London.
He has been quoted in the Wall Street Journal, Globe and Mail, and Montreal Gazette,
interviewed by the CBC, CTV Montreal, Global National, CNET radio, CNBC Asia, and Voice of America, and featured
in articles on the Monster Board, Jerusalem Post, Ft. Lauderdale Sun-Sentinel,
Online Learning Magazine, and
Lisa Gundry and Laurie LaMantia's Breakthrough Teams for Breakthrough Times (Dearborn).
Carliner is a Certified Training and Development Professional (CTDP) (through the Canadian Society
for Training and Development), a past
Research Fellow of the American Society for Training and Development, and Fellow
and past international president of the Society for Technical
Communication and past president of the Atlanta chapter of the International Society for
Performance Improvement.
He received back-to-back Best of Show awards in 2000 and 2001 for his articles in Technical
Communication. He also earned the Keith Wharton Award for dedication to teaching
from RASTEC at the University of Minnesota. His books, user's guides, and marketing
communication materials have received recognition in various publication competitions.
Also an active volunteer, Saul has chaired the Rochester, Minnesota transit board,
Friends of Fernbank Science Center and Natural History Museum (in Atlanta) and the Village
Writer's Group (in Atlanta). He has also held leadership positions with Montreal's Federation/CJA, the
Minneapolis Jewish Federation, Am Tikva Synagogue, Boston's Combined Jewish Philanthropies,
Brookline Commission for the Arts, Rochester Civic Theater, and the Dunwoody Stage Door Players.
He has received service awards from the Village Writer's Group, Am Tikva Synagogue,
and the Society for Technical Communication, and is a graduate of Atlanta's Buckhead Business
Association's Leadership Development Program and Minneapolis Jewish Federation's
Harry Kay Leadership Program.
Saul holds a Ph.D. in instructional technology from Georgia State University, a
master's degree in technical communication from the University of Minnesota, and a
bachelor's degree in economics, professional writing, and public policy from Carnegie
Mellon University.
Link to resume
Link to blog (opens in new window).
Send an e-mail message.
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(c) Copyright. Saul Carliner. 1998-2008. All rights reserved.