CNE261 Novell Network Management: NetWare 6

Review for First Quiz

 

1. What do you call the ability to break down a problem into its parts to see how those parts relate with one another?
   
   
2. Name the six steps in the six-step troubleshooting model.
   
   
3. What is Novell's advice about loading patches and recent versions of their software?
   
   
4. How does Novell recommend that you prioritize troubleshooting your hypotheses?
   
   
5. What are two reasons to document your network?
   
   
6. Name five things you can do before problems happen to avoid them or to lessen the impact of them.
   
   
7. How can you use the Internet to troubleshoot problems with your network?
   
   
8. How can you find information about a Novell network if you have no access to the Internet?
   
   
9. What specific kinds of services could you expect to find on the Novell web site?
   
   
10. What are the two kinds of connections a user can have to a Novell network?
    
    
11. What access route to troubleshooting does the Novell client provide on a workstation?
    
    
12. What is a default characteristic of drive mappings made on Windows NT and 2000 workstations?
    
    
13. How can you check Novell user rights to a file from two Windows utilities?
    
    
14. What are three states a user connection will pass through during the login process to eDirectory?
    
    
15. The text states that there are three versions of Novell Client 32, which may be used with six versions of Windows. Group the Windows versions correctly.
    
    
16. Name three kinds of users, and describe the differences between the ways they connect to and use the network.
    
    
17. What is the core component of the Novell Client software?
    
    
18. What is a GINA? What are the standard Windows and Novell Client GINAs?
    
    
19. How can you remotely upgrade client software on workstations?
    
    
20. What other clients might be found a workstation on a Novell network?
    
    
21. Why would a network use DHCP service? What NLM serves as the Novell DHCP server?
    
    
22. Why do networks need DNS service? What NLM serves as the Novell DNS server?
    
    
23. What NetWare utility is used to configure TCP/IP services on a Novell server?
    
    
24. What is an octet? What is the acceptable range of values for an octet in an IP address?
    
    
25. What are the three classic ways to use a DHCP server?
    
    
26. What are the four stages of obtaining an IP address from a DHCP server?
    
    
27. Why are relay agents needed on some networks?
    
    
28. What Novell utility is recommended for managing a DHCP server?
    
    
29. What are the five possible DHCP objects in eDirectory?
    
    
30. Why might a network choose to use Network Address Translation?
    
    
31. What is the difference between the three described modes of NAT service?
    
    
32. How many bytes are in a standard (IPv4) IP address? How many bits does that make? What does "dotted octet" mean?
    
    
33. What is a registered domain name? What are the top level domains in at least three non-U.S. countries? What are some common top level domains in the U.S.?
    
    
34. What are private addresses?
    
    
35. What is Dynamic DNS?
    
    
36. What is SLP? What protocol used on earlier Novell networks does it replace?
    
    
37. What are the three possible agents used in SLP scenarios?
    
    
38. Other than SLP, what other methods can a Novell client use to find services?
    
    
39. What are DAs in SLP scenarios? What are the two diagnostic questions to ask about a network to determine whether you should use a DA?
    
    
40. What NLM is loaded on a server to create a DA?