• Do I need a plumber to install the WaterCop system?

 
• Where should I install the WaterCop control valve?

 
• Can the WaterCop system be installed outdoors?

 
• How does the WaterCop work with my security or home automation system?

 
• How much will it cost to have the WaterCop installed?

 
• Does WaterCop help me qualify for a discount on my homeowner's insurance premiums?

 
• How long will the batteries in my WaterHounds last?

 
• What is the maximum range between the WaterHounds and the WaterCop control valve?

 
• How much water must be present for a WaterHound to sense the problem?

 
• I need a larger size valve for installation on my water main, are larger valves available?

• What if I need to turn the water off manually to work on my plumbing

system?
 
• Does the WaterCop protect against frozen or burst pipes?

 
• What happens when my electricity goes out?

 
• How many WaterHound sensors can I use?

Do I need a plumber to install the WaterCop system?

Check your state's plumbing code requirements most states require installation by a licensed plumber and we recommend that you call a plumber. 
 

Where should I install the WaterCop control valve?

The WaterCop control valve should be installed on the main incoming water line. It should be installed slightly downstream of the existing manual shut-off valve but upstream from where the system begins to branch off to other appliances. It is also important to mount the valve so that the homeowner has easy access to the face of the, WaterCop in order to reset the system in the event that it has been tripped.

Can the WaterCop system be installed outdoors?

No. The WaterCop control valve and WaterHound sensors are designed to be installed indoors, in crawl spaces, basements, garages, attics, or other locations away from the elements. Do not install the control valve in an outdoor meter pit or in the ground.
 

How does the WaterCop work with my security or home automation system?

WaterCop systems are equipped with auxiliary input/out contacts and can easily be wired into your existing home security network with simple low voltage wiring (wiring not included). Please consult your security system manual or installation professional for details on other systems.

Installations vary depending on many variables so an experienced plumber should be called to quote on your particular installation. In most cases the total cost of the installation is less than the cost of the insurance deductible that you would carry for property damage.
 

Does WaterCop help me qualify for a discount on my homeowner's insurance premiums?

Please contact your insurance agent directly to see if they offer discounts for emergency water shut-off systems or security system enhancements such as the WaterCop system.

A/C adapters are now available to power WaterHound and FreezeHound sensors, this would be the preferred method.
If you opt for battery operation, a pair of standard AA alkaline batteries should operate a single WaterHound for about one year, assuming that the system was never tripped by a leak. If the system has been activated by a leak, the corresponding WaterHound sensor should undergo a battery change. The WaterHound sensor will sound a low battery warning for approximately five to seven days prior to the batteries going completely dead.
 

What is the maximum range between the WaterHounds and the WaterCop control valve?

The WaterCop system is limited to a maximum transmission range of 200 feet. The effective working range may vary from home to home.

It literally only takes a few ounces of water to activate the system, assuming that the sensor is correctly placed in an advantageous location to detect leaks and puddling at the earliest possible stage.
 

I need a larger size valve for installation on my water main, are larger valves available?

Larger sized valves are currently under development and should be available soon.

WaterCop does not replace your existing manual shut-off valve, so you could use the control buttons on the face of the WaterCop control valve or you could use the existing manual shut-off valve to turn off your water for needed repairs.
 

Does the WaterCop protect against frozen or burst pipes?

The WaterCop system cannot prevent your pipes from freezing, but using the optional FreezeHound temperature sensors will shut off your water in the event that the ambient indoor temperature near pipes equipped with the FreezeHounds drops below a preset temperature (approx. 38^oF +/- 2^oF).

The WaterCop control valve will remain in the position that it was in when the power failed. When power is restored, the system will remain in the position it was in prior to power failure.
 

How many WaterHound sensors can I use?

Each WaterCop system can support an unlimited number of WaterHound and Freezehound sensors. Place sensors near or under washing machines, water heaters, icemakers, dishwashers, humidifiers, sinks, toilets, and other areas that are most likely to be the source of water leaks.