Paul Joseph Dowling

PROFESSIONAL COMPETENCIES

Effective and professional interpersonal communication skills including persuasive speaking and writing abilities developed during a distinguished non-traditional academic career, sharpened through three years of outside sales, and applied in the classroom during two semesters as a teacher's assistant, two years as an instructor at a business institute in a foreign country, and three years as faculty for a major U.S. University. Experienced with progressive and practical teaching/training techniques and educational program development for teenagers and adults.

Foreign language skills: Intermediate proficiency in Czech, basics in German.

Familiar with a variety of computer systems and applications, including Windows and UNIX operating systems. Knowledgeable about the current consumer and educational computer market, especially IBM compatibles using the MS Office Suite, Word Perfect and graphic design programs. Also familiar with software for MacIntosh computers. Adept at using telecommunications hardware; such as two-way video conference equipment (CoDec) and local area computer networks. Extensive experience accessing, utilizing and creating Internet resources for business and education.

Detail oriented and a self-starter able to accomplish goals with minimal supervision.

Natural ability to anticipate customer needs and wants developed through three years of negotiating contracts in outside sales, five years of merchandising as a department manager, and a lifetime observing the dynamic principles of nonverbal communication.

Teamwork and leadership skills learned through participating in group activities, supervising employees, teaching in a variety of classroom and seminar situations, and decision making as a member of volunteer organizations and committees.
 

Montana State University - Billings, Montana. Master of Education, Emphasis on adult education; training and development using educational technology. Graduated 5/95

Czech Management Center - Celakovice, Czech Republic. Logical Framework Planning Certificate, three-day seminar on project planning and evaluation, 11/95

Montana State University - Billings, Montana. Teaching Assistant, EDCI 307 Educational Technology and Telecommunications, 9/94 - 5/95

Eastern Montana College - Billings, Montana. Grant Writing Certificate, 3/94

Montana State University - Bozeman, Montana. Bachelor of Science in Business, Marketing emphasis. Graduated 8/92, with Honors

University of Amsterdam - The Netherlands. European Studies Program Certificate, International Business emphasis. 9/91 - 7/92

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Teaching - Six years: I have been teaching Principles of Marketing, International Marketing, marketing Management, and Internet Marketing at the University of Utah for three years. I have also organized, and currently supervise, a program to give upper division credit to marketing majors who complete a qualifying internship. I taught university level Marketing, Promotion, and Business Communication courses, plus participated in faculty training and curriculum development for two years as a Peace Corps Volunteer in the Czech Republic. I also taught English as a second language to twenty-five adults and high school students and developed an Art Therapy lesson plan for over 200 Czech schools. In the United States, before joining the Peace Corps, I facilitated adolescent drug and alcohol education classes for two years in a public service program and assisted in teaching educational technology to junior level university students. During my diverse career, I have also organized and participated in many business seminars using role playing and interactive, small group teaching methods. My Teaching Philosophy

Marketing/Advertising - Four years: Sales support and project manager at a direct-response, promotional products advertising agency for over a year. Sold, designed, and scheduled network television, radio, direct mail, outdoor sign, and newspaper advertising for about three years. Serviced established accounts and contacted new customers to arrange multi-media advertising campaigns. Also designed and implemented market research projects for business clients through a collegiate chapter of the American Marketing Association.

Management - Five years: Outstanding retail merchandising as a Bakery Department Manager. Calculated quarterly gross margins, established new commercial accounts, performed inventory control measures, supervised part-time employees, and coordinated in-store promotions.
 
Food Service - Ten years: Cook/chef/manager at various restaurants. Supervised employees, tracked food and labor costs, ordered supplies, and prepared menu items.

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9/2000 - present    University Instructor,  University of Utah. - Salt Lake City, Utah

   Teaching Principles of Marketing, International Marketing, Internet Marketing and Marketing Management
   Working with “Markstrat” a business simulation designed to teach strategic decision making
   Supervising marketing majors receiving upper division credit for qualifying internships
 

5/2000 - 9/2001    Project Manager,  Jack Nadel, Inc. - Salt Lake City Utah

   Managed $500,000 quarterly budgets and all logistics for Web-based sales promotions
   Provided order tracking, sales support and account budget analysis for three Account Executives
   Created and edited electronic artwork to smooth the business transaction between clients and suppliers
 

9/99-12/99   College Instructor,  MSU-B College of Technology - Billings, Montana

   Taught first-year students the basics of technical writing and business communications
   Facilitated the student use of "Skills Bank" - a computer based program for teaching writing and language skills
 

10/98-12/99   Sales Consultant,  American Furniture Warehouse - Billings, Montana

   Provided retail sales assistance to customers at the largest furniture store in Montana
 

3/98-8/98   Temporary Employment,  Ready Office Employment Agency - Denver, Colorado

   Assumed full and part-time administrative duties in a variety of offices including three months as a program support assistant for the Mental Health Corporation of Denver
 

9/97-2/98   Curriculum Development,  Crisis Corps - Moravia, Czech Republic - (Details)

   Designed, distributed, and implemented an Art Therapy lesson plan for 230 schools
   Assisted in grant writing to fund reconstruction projects
 

6/95-7/97    University Instructor,  Peace Corps, Business Development Sector - Full-time faculty member at the Institute of Economics and Management Studies - Moravská Trebová, Czech Republic - (Details)

   Taught bachelor's level Marketing, Promotion, and Business Communication courses
   Participated in faculty training, curriculum development, and distance learning projects
   Taught English as a second language to twenty five adults and high school students
   Received USAID grant funding to set up an e-mail LAN for the business school
 

 9/94-5/95   Graduate Assistant,  College of Education and Human Services,  Montana State University - Billings, MT

   Organized all departmental student-use computers into a central location
   Helped faculty design and install a math and science computer lab

 
 11/93-5/95   Facilitator,  Community Crime Prevention Council - Billings, MT - Community Insight Program (Drug and Alcohol Education)

   Taught drug and alcohol awareness to adolescents convicted of possession
   Helped develop strategies and literature for second offenders
   Trained two new program facilitators

 
 12/92-10/93   Account Executive,  Big Horn Communications Inc. - Billings, MT - Network television, radio, and direct mail ad sales

   Coordinated more than thirty clients' multi-media advertising
   Established over ten new accounts through cold calls
   Planned promotional strategies with the clients and the various creative departments

 
 8/91-7/92   House Master,  University of Amsterdam - The Netherlands - College Dormitory Manager

   Negotiated agreements between exchange students, dormitory staff, and the University
   Enforced University housing policy and provided assistance to 84 foreign students
   Acted as an informal foreign student counselor

 
 10/89-6/91   Advertising Sales Representative,  MSU "Exponent" - Bozeman, MT - (bi-weekly university newspaper)

   Supervised ad design and layout using light boards and MacIntosh Page Maker
   Held top sales position out of six salespeople for two years
   Improved product image and deteriorating customer relations with exceptional customer service

 
 4/84-9/89   Bakery Manager,  Matovich IGA - Columbus, MT

   Supervised two part-time employees
   Improved in-store merchandising techniques
   Established three new commercial accounts
   Doubled total sales while maintaining profit margins
 

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