"Assistance at A Distance"

Fred Nickols' Project History

The Distance Consulting Company (1997 -  Present )

Bemis Inc

• Developed a training module on delegation skills

Care Improvement Plus

• Change Management Presentation

The College of New Jersey

• Assistance Developing A Strategic Plan for The School of Business

Dell University

• Invited Presentation: "The Autonomous Performer"
• Invited Presentation: "Solution Engineering"

Human Performance Systems, Inc.

• Review of a job/task analysis template for autonomous workers

Jeslen Corporation

• Hewitt Associates Strategic Decision Making Process Model
• Trocal North America (Acting General Manager)
• Warner-Lambert: KM Intranet Resource (Prototype Site)
• Warner-Lambert: Knowledge Management (KM) Communication Plan
• Warner-Lambert: Community of Practice (CoP) Start Up Kit
• Warner-Lambert: Executive-Level Briefing Book Regarding Knowledge Management (KM)
• Arvin: Training Materials for Effective Sales Presentations
• Grant Thornton: The Consulting Business: Guided Self-Instructional Materials
• Grant Thornton: Problem Solving: Guided Self-Instructional Materials
• Grant Thornton: Time Management: Guided Self-Instructional Materials
• Ingram Micro: Study of Current Issues in Distribution
• Church of New Jerusalem: Telephone Interviews Related to Restructuring of Treasurer's Office
• Review Design of Strategic Planning Session
• NOHLGA: Design & Facilitate Strategic Planning Session

Bell Laboratories

• QC Documentation: Positioning & Marketing

Community Mutual Insurance Company (Blue Cross & Blue Shield)

• Job Aids for Medical Claims Examiners
• Introduction of An Automated Claims Processing System
• PC-Based Claims Entry & Editing System
• PC-Based Job Aids & Training for Claims Coders
• PC-Based Medical Nomenclature to Code System
• Study: Medicare Claims Processing Operations

Educational Testing Service

• Design of Document Analysis Function
• Design of Document Analysis Workstations
• Design of Document Analysis Training
• PC Based College Code Inquiry System
• PC Based Customer Inquiry System
• Revision of QC Shop Structure & Process
• Study: Operations Functions

Monarch Resources, Inc.

• Roll Out of Variable Life Insurance Product
• PC Based Variable Life Administration System
• PC Based Life Insurance Sales Illustration Systems

Outcomes Development Corporation

• Outcome Selling Marketing Materials

Proprietary Product

• QC Auditor Performance Reporting System

Schear Family Clinic

• Study: Impact of New System on Clinic Operations

Systems Corporation of America

• GTE Basic Sales Training
• GTE Sales Management Training

A. T. Kearney

• Managing Consulting Engagements Training Design

AT&T Corporate

• Analysis of Organizational Measurement Systems
• Needs Assessment for Corporate Planning Training

AT&T HRD

• Basic Management Skills (Videotapes)
• Evaluation of Job Definition Training Course
• Evaluation of Training Development Standards
• Getting Up To Speed Manual for New Managers
• Needs Assessment for Transition Management
• Tom Peters and The Excellent Companies (Videotapes)
• Planning & Controlling Work Workshop
• Problem Solving Workshop
• Time Management Workshop

AT&T Information Systems

• Information System Users' Job Aid

AT&T Yellow Pages

• Getting Up To Speed Manual for New Managers
• Study: Marketing Staff Requirements

Bell South

• Market Plan

Booz•Allen & Hamilton/Empire State Blue Cross & Blue Shield

• Medical Claims Examiners' Training Course
• Documentation of Claims Adjudication Process

C & P Telephone Company

• Performance Management Measures & Standards

CENTEC

• Database Designers' Training Course

Citicorp

• Documentation of Claims Adjudication Process
• Travelers Checks Claims Examiners' Training Course

Educational Testing Service

• Development of A Common Systems Architecture
• Documentation of Data Systems (Structure & Process)
• Documentation of Suspend Resolution Process
• Study: Feasibility of Algorithmic Application
• Financial Aid Assistants' Training & Job Aids
• Study: Cross-Divisional Operations (COPA & COD)

GENSCO

• Proposal Preparation (Underwater Systems)

Hooper-Goode

• Evaluation of Xerox's Professional Selling Skills (PSS)

NYNEX

• Corporate Performance & Productivity

AT&T Long Lines

• National Account Managers' Training Course
• Sales Managers' Training Course

AT&T Marketing

• Account Analysis & Planning Course
• Evaluation of Data Sales Training Course
• Systems Selling Training Course

AT&T Yellow Pages

• Analysis of Yellow Pages Sales Crew Performance

C & P Telephone Company

• Market Administrator's Program

AT&T Long Lines

• Analysis of Human Machine Function Allocation
• Paper: "Systems Development Process No Place for People"
• Computer Programmers' Course (COBOL/JCL)
• Systems Analysts' Training Course
• Total Systems Development Process: A Handbook

AT&T Marketing

• Customer Systems Support Specialists' Training

Ortho Pharmaceuticals (J&J)

• District Sales Managers' Handbook

Simpson Timber Company

• Management Development Program

Xerox Corporation

• Telephone Sales Training Course

Lipton Tea (Unilever)

• Basic Selling Skills Training Course (Programmed)

Ortho Pharmaceuticals (J&J)

• Product Knowledge Training Program (Programmed)
• Product Promotion Training Program (Programmed)

U. S. Navy

• Shipboard Engineering Manual (Programmed)

So. Calif. Trades Council

• Construction Supervisors' Contract Access Job Aid

U. S. Navy

• Guided Missile Research & Development
• Development of Extended Range Gunfire Procedure
• Instructional System Developers' Training Course
• Programmed Instruction Writers' Course
• Analysis of Organization Development Consultants' Curriculum
• Command Action Planning System (CAPS) Workshop
• The Navy's Human Goals Program
• Crisis Intervention Team

This page was last updated on July 13, 2008