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Technical Writer, Software Tester and Q & C Specialist, Desktop Publisher, Graphic Designer, Web Designer, 1990-present

Technical Writing: Documenting custom software applications as required using only the programmer specifications and applications as references. Writing all types of end-user documentation: user's guides, system administrator's guides, reference guides, training manuals and trainer's notes. Developing on-line help for purchasing system using RoboHelp. Creating estimates of time and cost. Determining schedules, organization, design, format, and graphics. Creating system test scripts and executing scripts on each version of the system. Creating and delivering training to project teams on SDLC documentation required in a regulated environment.
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Software Testing and Quality and Compliance: Developing quality assurance test plans, organizing and leading the quality assurance activities for each release and revalidation of systems. Performing end-of-phase reviews. Performing vendor evaluations. Creating and delivering training on SOPs and validation activities. Revising change control process and establishing a Change Control Committee. Developing system test cases and scripts and assisting developers to design and implement unit and integration tests. Executing, analyzing, and verifying test results and working with developers to resolve issues. Reviewing user requirements and functional specifications to develop test scripts as well as providing feedback to developers and users. Developing or reviewing SDLC documents required in a regulatory environment.
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Desktop Publishing/ Graphic Design/ Web Design: Creating corporate slide shows and overhead presentations. Designing layout and producing company brochures and product profiles. Creating corporate newsletters sent to customers--write articles, coordinate reviews, determine design and layout and produce copies. Editing and producing corporate videos. Creating corporate and project logos.
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