PROBLEMS, PICTURES & PROCESS
HOW THE SOLUTION MACHINE
WORKS JUST LIKE YOUR BRAIN

Many people are interested in creative problem solving, new methodologies and increasing their understanding of the creative process in general.

After hearing about the experiences of many Solution Machine users, we have developed a tenative model about what is causing it's success. The model can be summed up in three themes: Problem Formulation, Pictorial Method and Problem Solving Process.

A. HOW THE BRAIN'S CREATIVE PROCESS WORKS


One critical thing to realize is that The Solution Machine is NOT A BRAINSTORMING method. It does not throw up any and all ideas to see what sticks. It does not carefully craft tigger things that relate to your problem. It does exactly the opposite. It makes your mind focus on the problem in a similar way to the way the brain actually works. The reasons why The Solution Machine works this way are because of an understanding of the brain.

Let's begin by looking at how the brain works in solving a problem creatively. If you think back to the story of Archimedes who was trying to solve the problem of finding the volume of a crown of gold, you can see his interesting mental process. Later on in the day when Archimedes was taking a bath, he noticed that the water rose when he entered the bath. His body was displacing the same amount of water as his volume. Then he made the connection between the volume of his body and the volume of the crown and went screaming through the streets saying, "Eureaka".

Now what exactly was happening here?

FIRST Achimedes looked at the crown problem, it then went into his memory and he went off to take a bath. The first thing to realize is that when he left the problem it was in his memory. Now recent brain research has shown that the memory of something is not an exact replica, like a camera, instead key elements are stored and the rest of the it merely sort of adlibbed when you recall someting. Think of a time last year when you went on vacation. Notice how key events come to mind almost instantly and then some kind of picture develops, but the details of the picture are not the exact replca of the vacation. That discrepancy between the memory and the event creates some "wiggle' room when you solve a problem creatively. The Solution Machine asks you to leave the problem and go through a fantasy in order to give you some wiggle room.

SECOND there was a shift in problem solving to the visual side of his brain. The problem could not have been solved mathematically with the tools they had at the time. When the mind compared the bathwater to the crown, it was a visual connection, not a logical deduction. If you think back to when you had a Creative idea, wasn't it like a vivid picture of the solution? The reason the Solution Machine uses a visual fantasy is to stimulate the visual side of the mind which encourages the type of visual connection that the mind does naturally

THIRD, There was a shift to an action orientation. The solution to the problem of finding out the volume was something to be done, not something to be considered just abstractly. This change to an action orientation is critical to creative problem solving. It focuses attention on doing something and thus opens the door to considering other ways of doing something, one of which might be useful in solving your problem. The Solution Machine makes you state the problem in action terms with the four part problem definition

FOURTH, There was a visual emtoional connection between the action of getting into the bath, and the action of finding the volume of the crown, it was accompanied by a EUREAKA! Recent brain research has shown that the visual centers of the brain are activated when creative problem solving occurs. The exact mechanism for this is still under investigation but we do know that the connection is not just a situational memory with no emotion coming into play. The connection must be one that has emotion connected to it. If you think back this is remarkable. How did a simple crown problem generate an emotional "EUREAKA" experience? The problem here is that before you get the Eureaka experience everything seems rather glum. When the solution machine askes you to compare the fantasy and the problem elements it feels odd or strange it will seems as though you are fighting yourself and the connections you make not relevant until you find one that works.

The Solution Machine soimulates the exact same brain principles and the exactly same process as Archimedes went through and others have reported. The only difference is that you don't have to actually take a bath to get some new idea. Recent brain reserach found a cluster of cells know as Mirror Neurons. They have this property of attaching emotions tow hen people are merely looking at somthing. They have been known to be responsible for Empathy as people see something, they feel it just like they were there. The Solution Machine's fantasy situation can create has real an experience as acutally doing something and the "Mirror Neurons" in the brain may not know the difference. Thus the way the fantasy character solved his problem could be directly applied to solving your problem, but there is one important difference.

When you, after going through the fantasy, attempt to link it to your problem, you have changed. Your brain cells are different. You are thinking, "Out Of The Box", in fact you are solving a different problem. You are solving a linking problem, not the orginal Creative problem that kept your thinking in the box.

Here are exactly the detailed differences in The Solution Machine approach that help make this happen

B. DIFFERENCES IN THE PROBLEM FORMULATION


The Solution Machine asks a person to state a problem in a very structured way. This formalized statement contributes a great deal to the efficiency of the method.

- The problem is stated simply and in a single sentence.
- The problem is stated in an action format.
- The problem is stated with a constraint to be overcome.
- The final problem statement is selected from several alternatives.
(Ususally the first statement is rarely chosen.)

Much time is often wasted in problem solving sessions, defining the exact nature of the problem. In certain technical areas, this definition phase is seen as critical. Often the problem definition merely results in a further hardening of the mindset. The compact form of The Solution Machine's problem statement is one of the first things mentioned that gets things moving.

The action format, after an initial period of adjustment, also tends to aid the probability of solution. Once people realize that the action format gets some momentum going they rapidly decide that stating the problem this way is helpful.

Stating a key constraint also is mentioned as a plus. Stating the problem as overcoming a constraint makes it seem easier to do. It also begins to change the mindset and make the problem appear as one of degree rather than something completely far out.

The fact that the individual or group is asked to state the problem several ways first and then select tends to open people up. When they see many different formulations, the earlier ones, tend to reflect the pre-solution bias and are not chosen.

C. DIFFERENCES CAUSED BY USING A VISUAL, PICTORIAL METHOD


Using the fantasy situation as a departure point for creative problem solving was mentioned by many people, as the singular most powerful element in the solution machine. Some of the reasons that this is so were:

- Brings images, rather than just words, to bare on the problem.
- Greatly takes people away from the mindset of the problem.
- Changes the task of problem solving to one of linking
- Stimulates an action orientation

Using an image as a starting point, is much richer than simple trigger words or even brainstorming. The iamge draws from a larger stockpile of associations and comes up with many more ideas.

The task of embellishing the far-out image, and then the task of exploring the list of Connect-A-Phors © takes group far away from the intital problem and it's associated mindset.

The individual or group find themselves solving a different problem which makes it easier to come up with new solutions. They are now trying to come up with an idea that the far-out linkage might suggest. This is a different problem from the original description and thus has fewer old associations attached to it.

An interesting research finding occured when we have added multi-media cartoons instead of just word sentences. The performance on the task suffered. Rather than the pictures improving the score, it seemed that they paradoxically made it more difficult.

The reason is that the pictures, took away from the images in the participant's mind. When people had to build their own images they worked harder and had many more associations to bring to the problem.

D. DIFFERENCES IN THE PROBLEM SOLVING PROCESS


Much has been written about excursion vs. focus as the two major processes that occur in creative problem solving. Remember brainstorming develops all kinds a ideas but does not stimulate the brain to focus on a productive one. The solution machine carefully manages excursion and focus at each point.

Rather than a period of extensive excursion, the time that is spent in this process is under five minutes. The entire solution machine problem solving methodology takes about fifteen minutes for most people to go through once they are familiar with the process.

This compresssed, focused method of using excersion and focus is another of the reasons why people have found the solution machine useful.

E. CONCLUSION or BEGINNING


The above short briefing was developed to give you a look at some of the more general issues in creative problem solving and make you aware of what is present in the solution machine process that results in superior problem solving. We hope it gives you are starting point for your own thinking and reinforces those elements in other systems that work in a similar way.

The Solution Machine Mirrors exactly the way your brain works when it solves a problem creatively. The creation of the fantasy situation allows you bot get "out Of The Box" and at the same time changes the problem to be solved. This is exactly what happens in the real world. Good Luck

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