Community Ombudsmen Listings
What is a Long-Term Care Ombudsman?
PDF DEFINITION DOWNLOAD
Webster's Dictionary defines the Swedish word ombudsman
as "a public official appointed to investigate citizens' complaints against
local or national government agencies that may be infringing on the rights
of individuals." "Ombudsman" in fact means "Citizen Representative."
The Ombudsman Program is dedicated to long-term care Residents. We strive
to protect their rights and work to ensure their quality of care.
Ombudsmen help bridge the gap between the residents and the community and
assist the residents in retaining control of their life. A Long-Term
Care Ombudsman seeks to improve the quality of life of the residents of
long-term care facilities.
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What Services Do We Provide?
Long-Term Care Ombudsmen are advocates for residents of nursing homes,
board and care homes, assisted living facilities and similar adult care
facilities. They work to resolve problems of individual residents and to
bring about changes at the local, state and national levels to improve care.
Thousands of trained staff and volunteer certified ombudsmen regularly visit
long-term care facilities, monitor conditions and care, and provide a voice
for those unable to speak for themselves.
Services Include:
Visits long-term care facilities routinely to talk to residents and monitor conditions.
Investigates and works to resolve problems or complaints affecting long-term care residents.
Identifies problem areas in long-term care and advocates for change.
Provides information about long-term care and related services.
Promotes resident, family and community involvement in long-term care.
Educates the community about the needs of long-term care residents.
Coordinates efforts with other agencies concerned with long-term care.
Educates facility staff about resident rights and other issues.
More ...
 LTC Facility Listings and Information
Nursing Home Residents' Rights
Personal Care Home Residents' Rights
Federal Residents' Rights
State NH Rules & Regs
Fed. NH Rules & Regs
Personal Care Home Rules & Regs
CLA Rules & Regs
Office of Regulatory Services
Nursing Home Compare
How To File A Complaint
OBRA '87 Summary
(Federal Nursing Home
Reform Act)
National Citizens Coalition
for Nursing Home Reform
( NCCNHR )
Fact Sheets
State Ombudsman Website
Complete listing of all 50, State Ombudsmen Offices
Older Americans Act
Long-Term Care FAQ
LTCO Policies & Procedures
LTCO Annual Report for 2007
Council Membership Only
Gallery
Message Board
Click here to visit your Council's Message Board.
Contributions:
There is no charge for services provided by the Ombudsman Program.
However, contributions are appreciated and are used to support additional
Ombudsman services and activities to benefit Georgia's long-term care
residents. To make a contribution, please check in the Community Ombudsman
Listing for your local Ombudsman program.
Volunteers:
Ombudsman Programs around the state are looking for volunteers. If you would
like to become a volunteer for your area program, as a friendly visitor;
office assistant; data entry person or join the staff as a Certified
Volunteer, please look for your local Ombudsman program in the Community
Ombudsman Listing.
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Georgia Council of Community Ombudsmen
