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Smart Things to Know About Knowledge Management
by Tom M. Koulopoulos

Contents

  • Chapter 1, Fuel for Innovation
  • Chapter 2, Cornerstones of Knowledge
  • Chapter 3, Knoware: The Technology of Knowledge Management
  • Chapter 4, The Softer Side of Knowledge Management
  • Chapter 5, Leading the Knowledge-based Organization
  • Chapter 6, What We Don’t Know
  • Glossary

Reviews
By the authors, Thomas M Koulopoulos and Carl J Frappaolo , October 20, 1999
One source for everything you need to know about KM.  You may line your shelves with the many books written on this topic, but this is the book you'll carry in your briefcase.

There are dozens of books written on knowledge management, most in the past two years alone. So why do you need another? Better yet, why would we write another?

We wrote this book to be a single source for all of the essential things you need to know about knowledge management - one book that provides all of the knowledge you need to take action. We've taken years of experience and research in the field, combined it with the smartest thinking of those who have been central figures in the knowledge management movement, and distilled it all into what is an easy, enjoyable, and insightful read. Most importantly, we have eliminated the marketing hype and academic jargon that have confused this market space for far too long.

Although you are clearly the best judge of how well we have achieved these goals, we're sure you'll find the book to be one of the most visually appealing and straight-forward explanations of this potentially complex topic. Six comprehensive chapters and an extensive glossary cover most everything you need to know about KM, from the economic imperative to case studies of knowledge leadership.