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Knowledge Management Tools (Resources for the Knowledge-Based Economy)
by Rudy L. Ruggles (Editor)

Table of Contents

Acknowledgments (vii)

  1. Tools for Knowledge Management: An Introduction

PART ONE Knowledge and Technology

  1. Information Processing in Computer and Man (1964) by Herbert Simon
  2. Why Computers May Never Think Like People by Hubert and Stuart Dreyfus
  3. How Many Bulldozers for an Ant Colony? by Daniel Crevier

PART TWO Knowledge Generation

  1. Information Systems and the Stimulation of Creativity by David Bawden
  2. The Light of Discovery by George Johnson

PART THREE Knowledge Codification

  1. Information Retrieval and Cognitive Authority
  2. Humans, Machines, and the Structure of Knowledge by Harry M. Collins

PART FOUR Knowledge Transfer

  1. Collaborative Tools: A First Look by Michael Schrage
  2. Knowledge Synthesis and Computer-Based Communication Systems: Changing Behaviors and Concepts by Kathleen Vian and Robert Johansen

PART FIVE Implementation

  1. Implementing and Integrating New Technical Processes and Tools by Dorothy Leonard-Barton
  2. Learning from Notes: Organizational Issues in Groupware Implementation by Wanda J. Orlikowski
  3. Cosmos vs. Chaos: Sense and Nonsense in Electronic Contexts by Karl Weick
  4. Future: A Knowledge-Based System for Threat Assessment by R J. Dejongh, K. J. Carden, and N. A. Rogers

PART SIX What Next?

  1. Webs of Cognition by Daniel McNeill and Paul Freiberger
  2. Into the Future by Stan Franklin

Reviews
Midwest Book Review
Knowledge Management Tools is a unique collection of articles that provides answers to questions such as: What are the tools of the Knowledge Era?; How can technology help knowledge generation, codification, and transfer?; What are key considerations as such tools are implements? What might the future hold for the augmentation an automation of knowledge work? The selections in Knowledge Management Tools were carefully chosen to represent the strengths and weaknesses, and pros and cons of using technology to support knowledge-based activities. They acknowledge that, although tools alone are not the answer to the difficult questions surround knowledge management, if utilized effectively tools can open up new realms of innovation and efficiency for today's knowledge-driven businesses. Knowledge Management Tools is critically useful reading for anyone with management responsibilities in today's information driven business world.

Book Description
A unique collection of articles that provides some answers to questions such as What are the tools of the Knowledge Era and How can technology help knowledge generation, codification, and transfer? Paper. DLC: Information resources management.

A reader from New England , July 5, 1999 
Just republished content; very little value added !!
Merely a republication of articles from other books.

There is really nothing new here. This repackages older material and adds almost no value to the KM literature, except that it puts some old articles all in one place. The most recent paper is from 1995. Most of the 15 other papers are much older.  The real work in putting this title together was reading some articles and then negotiating the rights to republish them.

The author is an Ernst and Young KM consultant who read some articles and then slapped on what he thought were appropriate section titles on various chapters. He provides an 8-page introduction that puts a KM wrapper to the original papers.  The value is provided exclusively by others.

This felt like a scam promulgated by the publisher or the consultant who wanted a title to their credit. I was expecting some serious value-added by the author. I was seriously disappointed.

It would have been better as a review article covering the articles that were republished.

Amazon should have a "zero stars" or "one-half star" rating for titles like this.