KM Resources

Books

©   Fred Nickols  2000

When I assembled the first (hard copy) version of a knowledge management briefing book in May of 1998, there were dozens of books available regarding knowledge management. Today, there are hundreds. (A key word search on Amazon.com’s web site turned up 347 listings.)

The books listed here were selected based on an assessment of their usefulness to managers and executives wishing to know more about knowledge management, communities of practice, intellectual capital, learning organizations and associated technologies. Other considerations included the stature of the authors and published book reviews. The intent is not to recommend any of the books but, rather, to provide enough information to enable a decision to examine and perhaps buy and read one or more of the books. 

(Note: As time permits, I intend adding direct links to Amazon.com so that those who wish to purchase a book can save themselves the trouble of searching the Amazon.com site.)

The books are listed below, alphabetically, by author, then title, and accompanied by a brief description. On the web version of this resource list, the highlighted book titles provide links to pages where more information about each book is available. In the revised hard copy edition, the additional information is presented behind the table below in the same order the books are listed.

Author Title of Book Brief Description & Link
Verna Allee The Knowledge Evolution: Expanding Organizational Intelligence (Butterworth-Heinemann: 1997) A wealth of how-to and best-practice information regarding knowledge management and innovation.
James Botkin Smart Business: How Knowledge Communities Can Revolutionize Your Company (Free Press: 1999) Botkin shows how knowledge communities are supplanting teams as building blocks for "organizations focused more on networks than on traditional hierarchies." A knowledge community is a group of managers and workers "whose mission is to create, use, and apply the new knowledge in their industry for tangible business purposes."
James W. Cortada Rise of the Knowledge Worker (Butterworth-Heinemann: 1998) This book explores the origins and rise of the knowledge worker, including the implications of this shift in the basic nature of work and working for management, business and society.
Thomas H. Davenport and Laurence Prusak Working Knowledge: How Organizations Manage What They Know (Harvard Business School Press: 1997) Davenport and Prusak examine how knowledge can be nurtured in organizations. It contains numerous examples of successful knowledge management projects.
Thomas H. Davenport and Laurence Prusak Information Ecology: Mastering the Knowledge Environment (Oxford University Press: 1997) Davenport and Prusak propose what is claimed to be a revolutionary new way of looking at an organization’s total information environment, one that goes well beyond conventional MIS views.
Anthony Dibella How Organizations Learn (Jossey-Bass: 1997) Tony Dibella provides a broad view of the learning organization and synthesizes views on the subject ranging from Chris Argyris to Peter Senge.  Ultimately, this is a first-rate "how to" book but not a cookbook approach.
Leif Edvinsson Intellectual Capital: Realizing Your Company's True Value by Finding Its Hidden Roots (HarperBusiness: 1997) Edvinsson, the well-known director of intellectual capital at Skandia, shares the methods and techniques he developed at Skandia for identifying and assessing intellectual capital.
Frances Horibe Managing Knowledge Workers: New Skills and Attitudes to Unlock the Intellectual Capital in Your Organization (John Wiley & Sons: 1999) This book tackles "the human dimension of knowledge management."  Horibe examines the human side of three categories of organizational capital: human capital, structural capital and customer capital.
David H. Klein The Strategic Management of Intellectual Capital (Butterworth-Heinemann: 1998). This is a book of readings and the book itself is part of Butterworth-Heinemann’s series on Resources for the Knowledge-based Economy. The editor’s aim is to "provide perspectives, case studies, frameworks, models and tools" for use by organizations developing agendas for managing intellectual capital.
Thomas Koulopoulos Smart Things to Know About Knowledge Management (Capstone, Ltd: 1999) This book, by one of the founders and principals of The Delphi Group, is so new that not much information about it is available.   However, given the author's stature in the field of KM, it is sure to have some important insights.
Thomas Koulopoulos Corporate Instinct (John Wiley: 1997) Koulopoulos deals at length with issues related to knowledge and intellectual capital, with emphasis on capturing and sharing.
Dorothy Leonard-Barton Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation (Harvard Business School Press: 1995) Barton provides a survey of innovation and the barriers to innovation, with emphasis on the fact that knowledge resides in people.
Paul. S. Myers Knowledge Management and Organizational Design (Butterworth-Heinemann: 1996) A book of readings regarding the interplay between knowledge and organizational structure.
Ikujiro Nonaka and Hirotaka Takeuchi The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation (Oxford University Press: 1995) Building on Nonaka’s 1991 HBR article, the authors examine in great detail the differences between the ways Japanese and western companies manage knowledge and innovation.
Carla O'Dell and C. Jackson Grayson, Jr. If Only We Knew What We Know: The Transfer of Internal Knowledge and Best Practice (Free Press: 1998) O’Dell and Jackson, of the American Productivity & Quality Center, use case studies to illustrate the processes through which the internal transfer of knowledge and best practice can occur.
Laurence Prusak (editor) Knowledge in Organizations (Butterworth-Heinemann: 1997) Prusak has assembled a book of first-rate readings by important authors. The common thread is indicated by the title: knowledge in organizations. Of particular interest is Michael Polanyi’s essay on the subject of "tacit" knowledge.
Rudy Ruggles Knowledge Management Tools (Butterworth-Heinemann: 1996) Knowledge Management Tools is a unique collection of articles that provides answers to questions such as: What are the tools of the Knowledge Era? How can technology help knowledge generation, codification, and transfer? What are key considerations as such tools are implements? What might the future hold for the augmentation and automation of knowledge work?
Peter Senge The Fifth Discipline: The Art and Practice of the Learning Organization (Currency/Doubleday: 1990) Senge’s book is the "bible" for advocates of the "learning organization" (companies that learn from their mistakes to gain advantage in the marketplace).
Peter Senge (editor) The Fifth Discipline Fieldbook: Strategies and Tools for Building A Learning Organization (Currency/Doubleday: 1994) The handbook for building a learning organization; step-by-step guide, tools, techniques, exercises and quizzes.
Peter Senge et al The Dance of Change (Doubleday: 1999) This companion piece to the first two of Senge's book above delves into the details of how to make his learning organization programs stick.  Long-term efforts are examined at several companies.
Thomas A. Stewart Intellectual Capital: The New Wealth of Organizations (Doubleday: 1997) Stewart’s book expands on concepts ideas raised in a series of articles he wrote as an editor at FORTUNE. (A copy of the Foreword from his book is included.)
Karl-Erik Sveiby The New Organizational Wealth: Managing & Measuring Knowledge-Based Assets (Berrett-Koehler: 1997) Sveiby shows how to predicate business strategy on knowledge and provides a tool box full of knowledge management tools.
Various California Management Review: Special Issue on Knowledge and the Firm (California Management Review: Spring, 1998) Although technically not a book, the special Spring 1998 issue of California Management Review includes 17 original articles by thought leaders in the field of knowledge management.  Copies of this special issue are still for sale.
Various Harvard Business Review on Knowledge Management (Harvard Business School Press: 1998) This is a compilation of HBR articles related to knowledge and knowledge management. It includes "The Knowledge Creating Company" by Ikujiro Nonaka and "Managing Professional Intellect: Making the Most of the Best" by James Brian Quinn et al.
Etienne Wenger Communities of Practice: Learning, Meaning and Identity (Cambridge University Press: 1999) This is the definitive work on the subject of Communities of Practice.

 

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Fred Nickols may be reached by e-mail at nickols@att.net.

 

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This page last updated on September 5, 2004