I am posting the main sequences of the above BBS Thread, as
this persistent, and innovative user went on to
debug, and solve the PDA Mail Sync issue first
posted. Following is the problem, and the solution:
Problem:
2nd November 2003 16:26
I cannot get Netscape 7.1 Mail to work when my PDA tries to sync mail. It works with Netscape 4.8 just fine. The email I write on the PDA disappears into the ether. During the sync, Netscape will open up, but no mail is sent and the inbox is not downloaded to the PDA. So it's talking to Netscape, but not telling it all the right things to do.
I'm using Windows98 and it's a Sony Clie PEG-SL10. I spent 1½ hrs on the phone with Sony and they said the problem is Netscape. I can't afford to get Netscape help.
What is it about how Netscape 7.1 handles MAPI devices that is different than Netscape 4.8? I can send email from Word or Excel just fine with NS 7.1. Any suggestions are appreciated.
I used to be a C programmer, so it's driving me crazy that I could figure this out, if I knew how to debug in this environment.
I can get my Clie to sync with Netscape 4.8 just fine. I can switch to NS 7.1, then email sync stops working, altho NS 7.1 will open up (if not already open). And then switch back to NS 4.8, and the mail sync works fine. By "switch back" I mean that in NS 4.8, I check "Use Netscape Messenger from MAPI-based applications," and in NS 7.1, I check "Use Netscape Mail as the default mail application."
I spent 1½ hours on the phone with Sony technical support, kept getting escalated to the top technical people, and they could not figure out what was wrong.
Since it works with NS 4.8 and not with NS 7.1, it seems there's something wrong in the interface with NS 7.1. No one at Sony is willing to look at it, so I'm trying to figure it out myself. It could be that the Clie is using the wrong MAPI library or something (I found a *ton* of them), but I don't know how to proceed. I don't know how to debug in this environment -- I need guidance.
A. J. Ramsay
---
Solution:
9th November 2003 14:12
Workaround for syncing Palm Mail with Netscape 7.1
This is my version of the workaround at brianz.net for making Palm sync work with Netscape 7.1 (or Mozilla).
Why do this?
Advantage:
Although you're using Netscape 4.x for the sync process, you otherwise can use Netscape 7.1 for all your email activity.
Disadvantages:
(1) Whenever you sync your PDA, the profile manager for Netscape 4.x opens up (and you need to click to continue), although Netscape 4.x closes later. If you have Netscape 4.x open already, no problem.
(2) Netscape 4.x is your default email client for things like Word and Excel, when you do File->Send to->Mail Recipient. I never use that feature myself, so it's not a biggy to me, but it is a side effect of this workaround.
My System (A. J. Ramsay's)
* Windows 98
* Palm Desktop 4.0.1
* Sony Clie PEG-SL10 (Palm OS 4.1)
* Netscape 7.1
* Netscape 4.8 (Yes, you need this too!)
This probably works on other versions of Windows, other versions of Palm OS, and back to Netscape 6, or Mozilla, but I can't test those things.
I think that the Netscape 4.8 part will work with Netscape 4.5 or greater (at least that's what the Mail Setup for the Palm says).
Procedure:
Use this your own RISK! I WILL NOT be held responsible for any lost data, etc., etc.
Before starting, if you have already been using Netscape 4.x or 7.1 or whatever for your email, save valuable emails in files, because you will most likely lose track of them. I had used both 4.x and 7.1 before doing this and lost some emails in the process. Fortunately, I had saved them in files, so it was not a problem.
On to the procedure:
Credits to: A. J. Ramsay
Always back up your files/folders before attempting any editing.
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