GENERATOR INFORMATION

Customers must never connect a portable generator directly to a building’s wiring without a licensed electrician first disconnecting the house wiring from Entergy’s service. Otherwise, it can create a safety hazard for the customer or Entergy’s linemen working to restore power. And it may damage the generator or the house wiring. Customers choosing to use portable electric generators should do so in accordance with the manufacturer’s instructions.

· Restoration workers who discover a generator attached directly to Entergy’s system will work with the customer to disconnect the generator. As a last resort, the restoration worker will disconnect the customer’s service connection to Entergy, which may take an extended time to reconnect due to the extensive restoration effort underway.

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