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warranty |
Warranty (last updated 12/05/2003)
X-Treme Electric Scooters Manufacturers
& Wholesale Distributors
Offers a 30-day bumper-to-bumper manufacturers
warranty on all scooters and accessories. This warranty covers factory defects
and defaults only. We do not cover misuse or broken parts caused by the user
or by any other event. We do offer a full 6-month even trade warranty on
defective batteries. If any battery should become faulty within 6 months
from the purchase date we will replace the battery free of charge. X-Treme
may require that old batteries be returned to us for exchange. If you have
questions Warranty Details (updated Dec 01, 2003)
What is covered & what is not covered:
1. Damage to plastic / fiberglass parts caused during shipping
is covered only if it was caused by shipping and must be reported immediatly.
The plastic / fiberglass body parts are not covered for 30 days.2. Tires. tubes, kickstands are covered only if they are damaged during shipping. Tires, tubes, flat tires, & kickstands are not covered under the warranty unless the unlikely event of damage during shipping occurs. 3. Light bulbs including the headlight bulb will be covered for 30 days only. Fuses are not covered under the warranty & can be bought for less than .50 cents each at any auto supply store or Wal-Mart type of retail outlet. 4.X-Treme Scooters will replace any defective part free of charge and free of shipping charge to the end user of the scooter. X-Treme may require some parts to be shipped back to X-Treme before replacing those parts. Shipping costs back to X-Treme must be paid for by the end user / customer. 5.If your battery becomes defective within 6 months of the purchase date X-Treme will replace the battery free of charge. Direct links to tech support and warranty will be provided to in your order tracking email . Holland Concessions is not responsible for the proper or improper use of merchandise we sell. Please exercise caution and take the necessary safety measures to protect yourself while engaging in cycling. Holland Concessions encourages you to wear a helmet and use other appropriate safety gear while riding regardless of the legal requirements in your particular location. Holland Concessions will extend to its customers the manufacturer's warranty on merchandise purchased from us. However, we make no warranty, expressed or implied, as to the merchantability or fitness for any particular purpose of the merchandise that we carry, or sell. If you wish to receive a refund, you may return your scooter to us, shipping paid, within 10 days of the time you received it. The scooter must be unused and in new condition. When we have received and inspected your electric scooter a refund will be processed promptly. Scooter must be in its original carton along with all items originally shipped in that carton to be eligible for refund or exchange. There will be charged a 15% restocking fee on all returns Before returning your scooter you must obtain a return authorization number. Request Refund Return Authorization Number In the mail to window enter your complete name, address and the address where the scooter was shipped to if different from yours and a brief reason for return. No returns will be accepted without the return authorization number clearly displayed on the outside of scooter box. Freight collect or C.O.D. deliveries are NOT accepted. A refund will be processed once the scooter is received and inspected. You will be charged a 15% restocking fee. This is good only for 10 days after you receive your scooter. Shipping, and handling fees are not refundable * After 10 days scooter returns are not accepted. NO exchanges or refunds until your check or other funds have “cleared “ our bank |
Quality products at discount
prices
Holland Concessions
since 1988 Buy With
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